Without a doubt, our “Garage Guru” section of our magazine has been the most read column in the history of our publication between all 7 of our local editions. Not only do over 40,000 residents have the opportunity to read it each month in our printed edition of New Tampa, but many of our over 8,000 digital subscribers just outside our mailing distribution can’t stop raving about it!
Marty La Barbera is the Owner of Christian Brothers Automotive located at 20303 Trout Creek Drive off Bruce B Downs. Marty has been the writer of our monthly “Garage Guru” column and we thought it was about time we highlighted the shop that services so many of our readers vehicles. Like so many of our local business owners, Marty has a great story to tell!
Way back in 2006, Marty came across a Texas-based automotive center called Christian Brothers. He was immediately attracted to the architecture of the building and the upscale, clean and inviting atmosphere of the shop. But he was even more impressed with the company’s core values. After further extensive research into the company, Marty knew Christian Brothers Automotive would be a perfect fit for his vision and dream of opening his very own automotive repair business. “Cars have always been a passion of mine, and I knew that by having my own shop I would finally have access to all the tools I always dream of having,” says Marty with a big smile on his face.
There was only one problem, Christian Brothers Automotive wasn’t interested in opening a location in Florida. “It wasn’t easy convincing them to open a location in the sunshine state, but I wasn’t going to take no for an answer,” says Marty. “I’ve always been an avid sailor so even though Florida was in my back pocket, I suggested an off the wall location like the Virgin Islands first. That way Florida sounded far more reasonable. So after a lot of conversations, market analysis, and research, they eventually came around. Christian Brothers narrowed down 7 locations of interest in Florida. The New Tampa area immediately caught my eye and the rest is history.”
Christian Brothers Automotive New Tampa opened its doors in January 2013 and quickly became one of the top auto repair and service shops in the area. Christian Brothers Automotive’s guiding idea is a passage from Matthew 22: 39. “Love your neighbor as yourself.” Marty and his team understand that when you treat people right, those people become customers for life. CBA has sought to change the way customers feel about auto service by providing knowledgeable, honest and genuine auto repairs at fair competitive prices.
“Honest, friendly and knowledgeable. I will never go anywhere else. Who knew car maintenance could be so nice.” -Sharon H.
“We don’t advertise ridiculous specials just to get people in the door and then high pressure sell them on other products or services they don’t even need, says La Barbera. “That’s called a ‘tripwire sales tactic’ and we are strongly against it. We only offer professional advice on products or services you actually need! We won’t offer you something we wouldn’t offer our own family. I know it’s hard to believe considering the state of the auto repair industry but give us a try and I promise, we’ll be the only shop you’ll ever want to deal with again.”
Their knowledge, expertise and superior customer service has granted them hundreds of 5-star reviews from happy customers
“Fabulous. Spectacular. Fast courteous service. Fair prices. Honest owner and technicians. I will never ever go to a dealership for repairs,” says customer Eric R. “These people do it right and value your business. There is never many recommendations for unnecessary repairs. No up selling. In fact, I enjoy going there. They truly go out of their way. Prompt and punctual too.”
Another loyal customer Jeffrey E. says, “Christian Brothers has made loyal customers out of us! Their customer service is fantastic. Marty, the owner, bends over backward to meet our needs and make each experience positive, convenient, and efficient. They are trustworthy and stand by their work.”
When you want an auto repair shop who can find the right solution for your car issues the first time, turn to Christian Brothers Automotive New Tampa. “We are the only certified shop in New Tampa and Wesley Chapel that meets the required level of professionalism by NAPA Auto Care Center.
Our high-quality services are performed by skilled and ASE-certified technicians who utilize only state-of-the-art equipment in servicing your vehicle,” says Marty, who talks about each member of his team with enormous pride. One of their team members, auto technician Nick Dixon, has won the “Christian Brothers’ Automotive Top Technician Award” for three consecutive years. An honor that only one out of over 400 technicians in the country receives every year based on his performance and customer service. “I love Nick, he’s like a son to me. He’s quickly become a legend here at CBA New Tampa,” adds Marty. “I consider every one of them a member of my family. Having a good staff that you can truly rely on is definitely key to the success of the shop. That’s why I like to make sure they all get treated well. Our shop closes on weekends in order to allow our team members to recharge and spend quality time with their loved ones.”
“Just what I thought the experience would be…excellent. No up-charges, quick, courteous, clean, reasonable price,” says Rich Helm.
From AC and transmission services to oil and filter change and beyond, Christian Brothers Automotive New Tampa is your one-stop-shop for everything auto repair. They offer auto repair estimates and courtesy inspections, walking the customer through the service process to ensure they can make informed decisions about the health of their vehicles. They will describe the work that needs to be done on your vehicle and explain why. They will never recommend work that they don’t feel necessary, and you’ll never feel persuaded into doing anything you don’t want to do.
“Great place! Got my car right in at 8 and it was done before 1 pm. They drove me to work and picked me back up. Great prices and didn’t try to make me pay for a bunch of other things,” says Mel B. “They gave me a list of some other stuff that would be helpful to fix in the future but weren’t pushy about it at all. Staff was super nice and friendly too. Overall great place and hands down the best customer service. I will definitely be going back there for anything in my car.”
Christian Brothers Automotive New Tampa is located at 20303 Trout Creek Dr, Tampa FL 33647. For more information please call the store directly at (813) 402-126 or visit https://www.cbac.com/new-tampa/