Just ask the busy mom with three kids, ages 3, 6, and 8, why she comes to Great Clips in the Fresh Market plaza in Carrollwood. Her answer mirrors the owner’s response about why she loves this family-owned salon.
“We can get in and out quickly, and the staff is friendly,” said customer, Andrea Cotrell. “And the kids get lollipops.”
Andrea’s youngest puts a Dum Dum in his mouth before jumping up on a booster seat to get his haircut.
Salon Owner Lea Orchard has heard this statement many times since opening this Great Clips location 16 years ago this month. It’s what separates Great Clips from the rest of the wallet-friendly hair cutting salons.
In 2002, Great Clips didn’t have the nationwide name recognition it has today. Lea was one of the very first franchise owners to open her flagship salon in Tampa in the Palms of Carrollwood location at Fletcher and Dale Mabry. She waited patiently for new customers to discover that she didn’t sell hair clips, and once they did, they were hooked on the friendly banter and welcoming environment to everyone in the family.
“There are 4300 Great Clips in the U.S. now,” she explained. “I love Great Clips because I have their amazing brand, and it is still my own small business.”
Salon manager, Nelie Derobertis, agreed, “I love the environment – being part of the management team. Lea’s franchise managers are close and we all communicate with each other every day. Being here in the store with my own team is rewarding because we are really close. We see each other more than we see our own families!”
Lea opened her seventh location in Wesley Chapel in December. She is proud that she is one hundred percent hands-on with her business. She makes frequent visits to each of her Great Clips locations.
“Every store is important to me and I’m definitely looking for additional locations. I have an excellent group of managers and wonderful stylists that are talented, quick, and aware of the value of a customer’s time.”
Stylists stay up to date on the newest trends in hair. These include the hard-part cut for men, textured cuts, layers with movement, and lobs (long bobs) for the ladies. Kids have been coming in requesting the haircuts of the World Cup players.
Stylists keep detailed notes in the computer for every client. As soon as you sit in the chair and the cape is draped and snapped closed, the stylist can recap what was done before and ask what you’d like this time.
Help from technology is welcomed at Great Clips – whether you want to pull up a picture of your desired haircut to show your stylist, or would like to save time and check in before your arrival.
The Great Clips Online Check-In App allows guests to check-in on their cell phones and add their name to the wait list, ensuring a much shorter wait when they arrive.
“About 40% of our customers use our online check-in because it is so convenient,” said Lea. “You can look online or on the app and see what the estimated wait is at our salon. Once you arrive, your wait time will be shorter than those who didn’t check in online.”
Lea’s Great Clips salons offer $15 haircuts for adults and $13 haircuts for children and seniors. They also offer $5 beard trims, which are quite popular these days.
To celebrate the start of summer, local Great Clips salons are having the annual Great Haircut Sale from June 6-10 with all haircuts at an even lower price of just $7.99!
Whether it’s sponsoring little league, girls’ softball, USF Cuts for Cancer, or live theater tickets for the military, Lea is all about giving back to the community.
She says that her shops will always be family-oriented. “We offer affordable quality haircuts that fit the busy schedule of the whole family,” said Lea. “I absolutely love being a family salon.”
Lea Orchard offers seven convenient Great Clips locations:
Carrollwood – located in the plaza with Fresh Market on the corner of Fletcher and Dale Mabry, in the Palms of Carrollwood at 13129 B N Dale Mabry Hwy; (813) 969-2960
Lutz – located on the corner of Lutz Lake Fern and Dale Mabry, in Lutz Lake Crossing at 19231 N Dale Mabry Hwy; (813) 909-4125
Citrus Park- located across from Sickles High School on the corner of Sheldon and Gunn, in the Shoppes of Citrus Park at 7851 Gunn Hwy; (813) 920-1100
Pasco County – located on the corner of State Rd. 54 and Livingston, in the Shoppes at Grand Cypress at 23388 State Rd. 54; (813) 949-5999
Riverview – located on the corner of Boyette Rd and McMullen, in Goolsby Point at 11653 Boyette Rd; (813)-677-6300
Apollo Beach – located on the corner of US 41 and 19th Ave, in Southshore Village Plaza at 5068 N US 41; (813)-296-1810
Wesley Chapel – located on the corner of SR 54 (Wesley Chapel Blvd) and Bruce B Downs, in Hollybrook Plaza; (813)-527-6040
Hours for all locations are Monday through Friday 9am to 9pm, Saturday 9am – 6pm, and Sunday 10am to 5pm.