“Welcome to the world of Donna’s Cleaning Angels,” says owner Donna Ferrante. “If you are looking for more than just a cleaning service, we can provide you with the total package.”
Donna has built a solid reputation for exceptional service and a superior outcome, which her customers have shown their appreciation for by recommending her cleaning business to family and friends for over two decades.
The best way to make sure that you receive the best all-around cleaning service – beyond sparkle and shine – is to hire a reliable company that has earned the trust of hundreds of clients. Donna’s Cleaning Angels is fully licensed, bonded and insured company whose employees are background checked, carefully trained, drug-free and covered by worker’s compensation.
Attentive to the details of her company, Donna gives kudos to other like-minded business owners. “We live in a country with a lot of small businesses and I salute all the other small businesses that are doing things the right way: Protecting themselves, their employees, and their customers by having the proper insurance.”
Donna says, “Next to your doctor, there’s nothing more personal than your cleaning service, which is why we take so many steps to protect you and make you feel at ease with our service. My customers don’t have to worry because I’ve done the homework and I carry the liability.”
True to her family’s hardworking legacy, Donna is steadfast in her dedication to her business, her employees, and her clients. “I can’t believe nearly 26 years have gone by,” says Donna. “This took a lot of dedication…tremendous dedication.” She adds, “I’ve seen a lot of cleaning services come and go, but we are here for the long term. Now we are bigger and better than ever and are the number one cleaning service in Tampa Bay. I am so excited I still have a lot of the same customers for over 20 years!”
Donna’s right hand, Office Manager Maria Santilli, was “sent by God” according to Donna. Maria truly appreciates Donna as well and considers her a mentor. “Customers love how much time Donna takes to meet, greet and explain everything we have to offer them in person,” says Maria. “We are branching out more into commercial cleaning. Such as doctors’ and real estate offices, insurances agencies and other small businesses.”
Donna recently brought on Assistant Office Manager Jerry Brennan and says, “She fits right in with us!” And Steve Insolia, who is in charge of quality control, she says, “He has been a great asset to the company!” As her business continues to grow, she is able to support even more families through year-round, reliable employment, while meeting the needs of a still growing customer base. She says, “It is a great feeling to know that I provide a full time, secure job for 30 people.”
Professionalism, Start to Finish
From the first moment that new customers talk on the phone to Maria, they realize this is a professional company. Knowledgeable and personable, Maria is ready to answer any questions about Donna’s Cleaning Angels, including availability and the complete list of services the company provides, which are extensive and basically cover any type of cleaning need you have, from weekly cleaning to upholstery and rug cleaning, and much more.
Building honest, dependable relationships is just as important to Donna as providing quality cleaning. “My girls are ‘my girls’—we are like a close-knit family,” says Donna. “I appreciate and take care of them and they appreciate and take care of our clients. It’s a win-win situation. Whether you are a retiree, busy with your career, or a full-time mom, Donna’s “Angels” will make your life easier. “Using the basic principles of mutual respect combined with good, old-fashioned elbow grease, the angels produce a heavenly sparkle,” says Donna. “Our customers love our back-to-basics, old-fashioned cleaning techniques, often reminding them of how their grandmothers used to clean.” To ensure that every client is happy after each cleaning, Donna offers comment cards, regularly checks in with her clients, and has regular meetings with her staff.
Many people ask Donna where she finds such excellent help. She handpicks her “Angels” through close associations at area churches and Career Central. “I feel that this is a great way to find good, honest people,” says Donna. Donna’s Cleaning Angels work in teams, and there is a team leader in every job. The teams are in uniforms with the Donna’s Cleaning Angels logo and wearing close-toed, non-slip shoes, which Donna says is a requirement to meet OSHA standards of safety and one that not all cleaning companies adhere to. Donna’s Cleaning Angels are provided with a large canvas kit containing the high-quality cleaning products for every job. What’s more, every employee that Donna hires is background checked, drug-free and covered by workman’s compensation. This is part of the reason why Donna’s Cleaning Angels is the first choice of so many people in our area. Every tool and cleaning product – from the professional grade vacuums to the lint-free cleaning rags – are carefully chosen by Donna, who has provided only the best to her clients and her employees since she first started her business nearly 26 years ago.
Potential new customers are provided with a free, in-home estimate, and a folder that contains: Certificates of Liability Insurance for everyone affiliated with Donna’s Cleaning Angels, a copy of the Pasco County business license, written referrals from customers, and informational sheets about Donna’s Cleaning Angels, its history, ownership, and information about the ReferA-Friend program. Residential and commercial clients alike appreciate that Donna’s Cleaning Angels is completely professional about providing such a personal service.
The Donna’s Cleaning Angels’ logo-wrapped cars and trucks can often be seen around the neighborhoods of West Pasco, Eastern Hillsborough, and North Pinellas Counties, and this hasn’t missed the notice of two of the most important people in Donna’s life. “I’ve been told by family and friends that I don’t give myself enough credit,” shares Donna. “A few weeks ago when my young grandsons came to visit, one said, ‘Grammy you are famous! We see your cars and advertisements all over the place!’ At that moment, I realized how fortunate I am. I told them it takes hard work, determination, and strength! I am not a franchise, nor did I have the backing of another company; I did this on my own. It makes me happy to know that this is a legacy that I can now leave my grandchildren.”Donna adds, “At the end of the day I thank God for my blessings – the great people who work for me, a great business, my health, my home, my loved ones, and my family. God bless you all and God bless America.”
If you are ready for a heavenly cleaning, schedule a free consultation with Donna’s Cleaning Angels at 727-942-8289, and be sure to ask about the Refer-A-Friend program that can earn you a free cleaning.
Gift certificates are available and make a perfect gift for anyone!